Gainsight too expensive?
ChurnZero too complex?
There's a better way.
Enterprise CS platforms are built for enterprises. If you just want to know which customers are healthy and which need help—you're paying for a lot of stuff you don't need.
The truth about enterprise CS platforms
6-month implementations. $50k+ contracts. 47 features you'll never use. Dedicated admins just to keep the thing running. If you're a SaaS company with under 1,000 customers who just wants to know who's healthy and who needs help—you're massively overpaying.
Quick comparison
See how FirstDistro stacks up against enterprise alternatives
Detailed comparisons
Click any competitor for a head-to-head breakdown
Gainsight
Enterprise CS for Fortune 500 companies
ChurnZero
Feature-heavy platform with steep learning curve
Why teams switch to FirstDistro
"We spent 4 months implementing Gainsight and still weren't using half the features."
"ChurnZero's pricing tripled when we added seats. We needed something predictable."
"We just needed health scores—not a NASA dashboard with 47 features."
FirstDistro: 30 minutes to health scores. $79/month. Done.