FirstDistro vs Planhat
Planhat is European enterprise. FirstDistro is global SMB.
Planhat is a powerful platform built for European enterprise companies with complex data requirements. If you're an SMB SaaS that needs core health scoring without the complexity, FirstDistro delivers faster and cheaper.
Head-to-head comparison
| Feature | FirstDistro | Planhat |
|---|---|---|
| Setup time | 30 minutes | 4-8 weeks |
| Pricing | From $99/mo | Custom pricing |
| Sales call required | No | Yes |
| Contract | Monthly | Annual |
| Health scores | ||
| Churn alerts | ||
| CRM integration | HubSpot, Attio | Salesforce, HubSpot |
| Slack integration | ||
| GDPR compliance | ||
| Revenue analytics | ||
| Custom data modeling | ||
| Best for | 100-500 customers | 500-10,000 customers |
Planhat
- Enterprise-focused complexity
- Custom pricing (sales call required)
- 4-8 week implementation
- Complex data model configuration
- Strong European compliance focus
FirstDistro
- SMB-optimized simplicity
- $99/mo—transparent, predictable
- 30-minute self-serve setup
- Works out of the box
- GDPR compliant, global ready
Let's do the math
Planhat (estimated)
Annual license: $18,000-50,000+
Implementation: $5,000-15,000
Ongoing support: Often additional
Time to first health score: 4-8 weeks
= $23,000+ before you see value
FirstDistro
Annual cost: $948/year ($79/mo annual)
Implementation: $0
Support: Included
Time to first health score: 30 minutes
= Health scores today for ~4% of the cost
Save $22,000+/year
Same health scores. Same churn alerts. No enterprise overhead.
When to choose each
We're honest about when Planhat makes sense
Choose Planhat if:
- •You have 500-10,000+ customers
- •You need custom data modeling
- •You need revenue analytics
- •European compliance is critical
- •You have a dedicated CS operations team
- •Budget is $20,000+/year
Choose FirstDistro if:
- •You have 100-500 customers
- •You need core health scoring (not custom data)
- •You want to start today, not next quarter
- •GDPR compliance is enough (we're compliant)
- •You don't have a dedicated CS ops person
- •You want transparent, predictable pricing
Frequently asked questions
How much does Planhat cost?
Planhat uses custom pricing and requires a sales call. Based on industry reports, expect $18,000-50,000+/year depending on customer count and features. Implementation typically adds $5,000-15,000. FirstDistro offers transparent pricing from $99/month with no sales call required.
Is Planhat better for European companies?
Planhat (headquartered in Sweden) has a strong focus on European enterprise needs. However, FirstDistro is also GDPR compliant and works globally. For SMB SaaS companies, FirstDistro's simplicity and pricing often make more sense regardless of location.
Planhat implementation time - how long does it take?
Planhat typically takes 4-8 weeks to implement, including data modeling, integration setup, and team training. FirstDistro can be set up in 30 minutes with self-serve onboarding—add 3 lines of code and you're tracking health scores.
What is the best Planhat alternative?
For SMB SaaS companies that need core health scoring without enterprise complexity, FirstDistro is the best Planhat alternative. It offers transparent pricing from $99/month, 30-minute setup, and focuses on the features most teams actually need.