Stop losing customers you never saw coming.
FirstDistro is the early-warning system for B2B SaaS. We detect silent churn signals, explain why accounts are at risk, and tell you exactly what to do—before it's too late.
Live in 10 minutes · $99/month · No sales call
Built for B2B SaaS teams who:
See which accounts are about to churn — before they tell you
Synthwave AI was your $250K ARR customer. They went silent. Four weeks later, they canceled.
Below is what your dashboard would have shown—if you'd been watching.
High-value account showing exit signals. Schedule immediate check-in call. Offer quarterly review and feature roadmap preview.
This alert fired 4 weeks before they canceled.
The Scenario
Your $250K customer, Synthwave AI, was highly active.
Then they went silent.
This is what your dashboard would have shown 4 weeks before they canceled.
CS Managers
See the warning signs 4 weeks before cancellation. Act while churn is still preventable.
Track user journeys. Know when they get stuck.
Define critical flows like team onboarding, first report, or feature adoption — and get alerted when customers get stuck.
Experiences
Get alerted when high-value accounts get stuck.
When prospects stall in critical flows, alerts fire to Slack, email, or your CRM — so your team can intervene before they abandon.
Autopilot: Interventions that run themselves
When a customer starts drifting, Autopilot sends the right message at the right time—automatically. No more manual outreach to 50 at-risk accounts.
- AI-crafted emails based on why the account is at risk
- Smart cooldowns prevent over-messaging
- Tracks whether interventions actually improved health
- Scale CS without adding headcount
"It's like having a CS rep who works 24/7 and never forgets a follow-up."
Fits into how your CS team already works
One script tag. Live in minutes. CRM integrations add deal context to health scores.
Ready to catch churn before it happens?
Set up in 10 minutes. See your first health scores today.
Simple pricing. No hidden fees. No sales call required.
Every month without early warnings, you're losing customers you could have saved.