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Guides
Guides
3 documents in this category
Alerts and notifications
Configure alerts for at-risk customers and understand how the alert system works.
Updated 11/22/2025
Event tracking guide
Track product usage events to power Customer Insights health scores and customer health monitoring.
Updated 11/22/2025
Understanding health scores
Learn how Customer Insights calculates health scores and what they mean.
Updated 11/22/2025